GA3 Ltd and its subsidiaries ("VUDE", "we", "us", "our") respect your privacy and we are committed to protecting the personal data we process about you. VUDE is a social network which enables: (i) "Creators" to share and monetise their own content (as well as subscribe to, and view, the content of other Creators); and (ii) "Viewers" to subscribe to, and view, the content of Creators.
This privacy policy ("Policy") explains our practices with respect to the personal data we process about our Creators and Viewers. Some parts of the Policy are specifically aimed at Creators, and some parts are specifically aimed at Viewers. It also applies to how we process the personal data of individuals that feature in content uploaded by a Creator ("Content Collaborators"), and where we process personal data about you in the context of our business relationships.
We process your personal data when you use our website located at www.vude.com ("Website") and for the provision of the services that we offer from time to time via our Website. We also process your personal data when you interact with us through our social media pages on third-party websites (e.g. Twitter and Instagram), or otherwise. We refer to these activities collectively as the "Services" in this Policy.
We are a "data controller" of the personal data that we process in connection with the Services. This means that we decide the reasons why we process personal data about you and how we do so.
Please review this Policy to understand how we process your personal data in connection with the Services. By using our Services, you acknowledge that you have read and understand the information in this Policy.
"Personal data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household.
In addition, we may collect data that is not capable of identifying you or is otherwise not associated or linked with you, such as deidentified, aggregated or anonymised information.
This type of data is not personal data and our use of such data is not subject to this Policy.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes at any point during your relationship with us. Updates or corrections can be made through your account settings on our Website.
This Policy is provided in addition to, but does not form part of, our Terms of Service (which includes our Acceptable Use Policy) that govern your use of our Website and the Services.
Our Services are strictly intended for individuals 18 years of age or older. Anyone under 18 years of age is not permitted to use the Services. By using the Services, you represent that you are 18 years of age or older.
Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you.
We are not responsible for, and this Policy does not apply to, the content, security or privacy practices of those other websites, plug-ins or applications. We encourage you to view the privacy and cookie policies / notices of those third parties to find out how your personal data may be used.
We need to collect certain personal data from you in order to provide you with access to the Services or specific features and functionalities of the Services in accordance with our contract with you (i.e. our Terms of Service). We are also required to process certain personal data in accordance with applicable laws. Please note that if you do not wish to provide personal data where requested, we may not be able to provide you with access to the Services or specific features and functionalities of the Services.
We may update this Policy from time to time, and any updates will be effective upon our posting of the revised Policy on our Website. We will use reasonable efforts to notify you in the event that material updates are made to this Policy, such as sending you an email.
We process, or our third-party providers process on our behalf, different kinds of personal data about Creators and Viewers, which we have grouped together as follows:
Category of personal data
User Data
User Data
Creators and Content Collaborators
Please note: Items marked with * will be requested for Content Collaborators that are not existing Creators on the Website, via a release form.
Viewers
Third-Party Onboarding Data
The following types of personal data are collected directly by our third-party providers during onboarding:
Creators
Viewers
Please see Section 10 (our onboarding processes), below, for further information. Third-Party Onboarding Data and Technical Data does not include Face Recognition Data, as set out below.
Account Data
Creators
Viewers
Financial Data
Creators
Viewers
* Please note: Any payments made to view the content of Creators are processed by our third-party payment providers. We do not receive your full payment card number, payment card expiration date, or the security code. Instead, the payment provider provides us with a "token" that represents your account, your payment card's expiration date, payment card type and the first six and last four digits of your payment card number.
Transaction Data
Creators
Viewers
Technical Data
Creators and Viewers
Internet or other electronic network activity information, including:
Usage Data
Creators and Viewers
We use cookies where necessary (to allow you to browse the Services and access certain pages of the Website) and, with your consent we will use cookies:
More information on our use of cookies, including how to delete or block cookies, can be found in our Cookie Notice. In some cases, data collected from cookies will be in a deidentified, aggregated or anonymised format. We currently do not use any cross-site tracking technologies and we do not sell personal data collected about you, or share personal data collected about you for cross-context behavioural advertising.
Face Recognition Data
Creators (and Viewers in certain locations)
CREATORS
We have processes in place that are intended to ensure that all Creators on the Website: (i) are at least 18 years of age; and (ii) verify their identity. Before you can start a Creator account, we will:
Viewers
We have processes in place that are intended to ensure that: (i) all Viewers on the Website are at least 18 years of age; and (ii) Viewers in certain locations verify their identity. Before you can start a Viewers account, we will:
MORE INFORMATION ON OUR ONBOARDING PROCESSES
We process personal data for, or based on, one or more of the following legal bases:
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
The table below indicates the purposes for which your personal data is processed and the legal justification for the processing. Some of the above grounds for processing will overlap and there may be several grounds which justify the processing:
Purpose / activity
Lawful basis for processing
Account creation (both Creators and Viewers).
Performance of a contract
Creator age and identity verification and where applicable, subsequent authentication (specifically in relation to the processing of Face Recognition Data).
Please see our onboarding process above, for further information.
Consent
Viewers age and identity verification and where applicable, subsequent authentication, in certain locations (specifically in relation to the processing of Face Recognition Data).
Please see our onboarding process, above, for further information.
Consent
Viewers age estimation, in certain locations (specifically in relation to the processing of the age estimation capture, which may involve the use of Face Recognition Data).
Please see our onboarding process above, for further information.
Consent
Viewers age verification (to the extent we are able to do so without third-party age and identity verification or third-party age estimation).
Performance of a contract
Government identity document validity check, and maintaining a record of the age and identity verification process (for Creators, and Viewers in certain locations).
Performance of a contract
Maintaining a record of the age estimation process (for Viewers in certain locations).
Performance of a contract
Providing the Services, including the hosting of Creator content, the fulfilment of transactions between Viewers and Creators and processing Creator earnings.
Performance of a contract
Providing technical support to Viewers and Creators.
Performance of a contract
Communicating with you about the Services, responding to support requests or, sharing information about the Services (e.g. providing you with updates to our Terms of Service or this Policy).
Performance of a contract
Ensuring compliance with, and enforcing, our Terms of Service and other usage policies (e.g. our Acceptable Use Policy).
Performance of a contract
Moderation and filtration:
Performance of a contract
Filtration of text sent in direct messages on the Website to investigate violations of our Terms of Service.
Performance of a contract
Removal from the Services of text and content uploaded by Viewers that is identified as illegal, and suspending or deactivating those viewer accounts.
Compliance with legal obligations
Performance of a contract
Removal from the Services of text and content uploaded by Viewers that is identified as violating our Terms of Service and where appropriate, suspending or deactivating viewer accounts.
Performance of a contract
Maintaining a record of banned Viewers, to prevent further access to the Website.
Legitimate interests
Reporting illegal activity to relevant law enforcement authorities, other governmental agencies and non-governmental organisations.
Legitimate interests
Task carried out in the public interest
Preservation and sharing of personal data in the context of legal proceedings (e.g. litigation).
Legitimate interests
Complying with applicable laws, rules and regulations.
Compliance with legal obligations
Legitimate interests
Monitoring transactions and company network, systems, applications, and data, to: (i) detect malicious, deceptive, fraudulent, or illegal activity in order to protect information security and integrity, and viewer safety; and (ii) respond to / investigate incidents where appropriate.
Legitimate interests
Task carried out in the public interest
As necessary or appropriate to protect the rights and property of our Viewers, us, and other third parties. Legitimate interests
Legitimate interests
Data analysis and testing, system maintenance, reporting and hosting of data, to maintain, develop and improve the provision of the Services (e.g. safety, performance and functionality).
Consent (involving Usage Data, where this is personal data, collected via cookies)
Legitimate interests
As necessary in the context of a possible sale, merger, acquisition, business reorganisation or group restructuring exercise.
Legitimate interests
Processing of personal data in connection with sponsorships, and our relationship with service providers, professional advisers and other third parties for business purposes (e.g. business contact information and correspondence).
Performance of a contract
Legitimate Interests
We collect your personal data from the following categories of sources:
We share personal data with the following categories of third parties:
We share your personal data within our group companies and to our third parties, as set out at Section 13 (sharing your personal data).
In some circumstances, this will involve transferring your data outside the UK, the EEA and Switzerland. We make those transfers: (i) to countries that have been deemed to provide an adequate level of protection for personal data; (ii) using appropriate safeguards; or (iii) where otherwise authorised by applicable law.
Please contact us using the contact details set out at Section 19 (assistance and contact information) if you would like further information on the specific mechanism used by us when transferring your personal data outside the UK, the EEA and Switzerland.
You have certain rights regarding the collection and processing of personal data. You may exercise these rights by contacting us using the contact details set out at Section 19 (assistance and contact information).
Under certain circumstances and subject to certain exemptions, you have the right to:
You also have the right to object to processing of your personal data where we are relying on a legitimate interest for the processing and there is something about your particular situation which makes you want to object to processing on this ground.
We do not process personal data that is subject to solely automated decision-making, where that decision-making is likely to have a legal or similarly significant effect on you.
You also have the right:
If you would like to exercise your rights set out at Section 15 (your rights regarding personal data), you may do so by contacting us using the contact details set out at Section 19 (assistance and contact information).
If you submit the request yourself, please ensure that your request contains sufficient information to allow us to confirm your identity and properly understand, evaluate, and respond to it.
In order to verify your identity, we may at times need to request additional personal data from you, taking into consideration our relationship with you and the sensitivity of your request. In certain circumstances, we may decline a privacy rights request, particularly where we are unable to verify your identity.
If your request is made by a third-party authorised by you, we will also require proof that the third-party has permission to submit the request on your behalf (such as a signed document evidencing that the third-party has authority to make the request).
Modifying and deleting your personal data: If you have an account with us, you may update your account settings on our Website. Please note that changes to your settings may require some time to take effect.
Access to device information: You may control the Services' access to your Technical Data through your "Settings" app on your device. For instance, you can withdraw permission for the Services to access your network devices and geolocation.
Email notification opt-out: We currently do not send emails for direct marketing purposes. However, we do send email notifications which are related to your account (e.g. for Creators, where you have a new subscriber, you have received a new tip, or somebody has renewed their subscription with you). You may opt-out of receiving certain types of email communications from us by changing your notification preferences on our Website. You may also email us using the contact details set out at Section 19 (assistance and contact information). Please include "E-mail notification opt-out" in the email's subject line and include your name and your account email address in the body of the email.
Please note that you cannot opt-out of certain automated email notifications that are necessary to provide the Services or are otherwise required in accordance with applicable law (e.g. account verification, transactional communications, changes / updates to features of the service, technical and security notices).
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, as set out in this Policy. Subject to the below, we retain personal data for a period of 6 months after the deletion or deactivation of your account on the Website.
Please note that:
The personal data that we retain and the length of time for which it is retained will be determined on a case-by-case basis, depending on the particular circumstances.
We have appointed a Data Protection Officer ("DPO") whose responsibilities include, together with our team of privacy specialists, responding to questions, requests, and concerns in relation to this Policy and our use of personal data.
If you have questions about this Policy, or how we process your personal data, please submit a ticket through your account or email us at privacy@vude.com.
No sales for targeted advertising
We do not sell or share personal data for the purpose of displaying advertisements that are selected based on personal data obtained or inferred over time from an individual's activities across businesses or distinctly-branded websites, applications, or other services (otherwise known as "targeted advertising").
Sensitive information
Although sensitive information may be disclosed for a business purpose as described below, we do not sell or share sensitive information for the purpose of targeted advertising.
The following personal data elements we, or our service providers, collect may be classified as "sensitive" under certain privacy laws ("sensitive information") including:
We use this sensitive information for the purposes set out at Section 11 (how / why we use your personal data and lawful bases for processing), to the extent necessary for the operation of our Services, to enter into and perform a contract with you, to comply with legal and regulatory requirements, to protect the safety of ours Viewers and third parties or as otherwise permissible for our own internal purposes consistent with applicable laws.
Deidentified information
We may at times receive, or process personal data, to create deidentified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information except as required or permitted by applicable law.
Minors
Our Services are strictly intended for individuals 18 years of age or older. Anyone under 18 years of age is not permitted to use the Services. By using the Services, you represent that you are 18 years of age or older.